The price of the accommodation includes the following:
Electricity, linen, cleaning, hot water, central heating and breakfast (if required).
Unfortunately for the comfort of all the guests staying no pets are allowed within the B&B accommodation.
Please note that we only offer advanced booking in our Little Forelands room for single occupancy, however the other rooms are available excluding our family room Culver on the day for a single guest.
Acceptance of Children
We welcome children of all ages. Children staying in the family room Culver will be charged at: £15, £20 or £25 each on weekdays depending on season. £20, £25 or £30 at weekends depending on season. Children are considered to be 2-12 years old. Under 2's free.
There is a minimum of 2 nights stay in High and Mid season & weekends all year (Fri/Sat - Sat/Sun), excluding Little Forelands.
Easter & May Bank Holidays weekends (Fri-Mon) will be charged at Fri/Sat High Season Rates.
Christmas Holidays will be charged at Mid Season Rates.
All our rooms are strictly non smoking, if it is deemed that the room has been smoked in, you may occur an additional charge up to £200 for the servicing and loss of earnings for a night whilst the room is aired and upholstery cleaned.
Cancellation and Insurance
By making your booking, our agreement is a legal contract and your 50% deposit is non-refundable. If you cannot take your accommodation and inform us over 7 days before your arrival, you will not have to pay the outstanding balance for your accommodation. However, if the reservation is cancelled within the 7-day time frame requested you are still liable to pay for the entire duration of your stay.
Please note that your deposit is not refundable under any circumstances. We would recommend that you take out cancellation insurance to cover this cost.
Non-availability of Accommodation
We would only cancel your stay if your accommodation was unavailable for reasons beyond our control. We would however attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you, then we would refund all monies paid by you for the accommodation. Our liability would not extend beyond this refund.
Your accommodation will be available to you from 2.00pm on the day of arrival, unless otherwise arranged. We may not be able to accommodate you if you arrive earlier than the agreed time as we will be busy preparing your rooms.
Late arrival procedure
Please ensure you contact us no later than noon to let us know if you will be arriving later than 10pm. Failure to notify us may result in the room being re-let or the full cost of the room being charged to your credit card.
Please be ready to leave the accommodation by 11.00am on the day of departure, unless otherwise arranged.
Damages and Breakages
Please take care when staying in our property. You are responsible and liable for any breakages or damages, which you cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £50.00 if you did not report this.
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
Any data collected during the course of this booking will be stored on our computer(s). With your permission we may from time to time contact you about promotions and offers. We will not share your details with any third party.